It saves your playlists (the names and order of music files) to your PlaylistSync account. When it restores your playlists, it can process those file names and paths, so that they still make sense on a different device.

No. Only the filepath and some tags.

The last version of each playlist, even marked as removed, stays on our server and can be restored anytime in the "Version History" screen for free.

They're ignored, for example in case you temporarily removed your SD card. So they're neither backed up, nor marked as removed.

All playlists versions are kept for at least 30 days. Afterwards they might get progressively deleted (except for the last version).

New playlist versions are only created when a playlist has changes and has reached our server. This means that if you create multiple backups offline of the same playlist, only the last one will get archived as a version.

The easiest is to install PlaylistSync Desktop on a computer and import your .playlistsync files. They'll then be available to your Android/Windows/macOS/Linux devices through your PlaylistSync account.

If you can't find an answer on this page, please contact us at team@desaxed.com

There're 2 cases in which Path Substitution is useful:

1. If you have multiple Android devices and they store music differently, your files will always show up as out of sync after a backup/restore.

• have multiple audio files with the same name.
• have devices that store music under different folders (/mnt/sdcard/Music/somefile.mp3 on one device and /storage/emulated/0/Music/somefile.mp3 on the other)

Please make sure that PlaylistSync has permission to read your media storage. Also, some music players use their own playlists systems instead of the default one from Android, so PlaylistSync won't support them.

Incompatible: Poweramp, RealPlayer...

Partially compatible: Samsung Music and Google Play Music.

Compatible: PlayerPro, Rocket Player, jetAudio...

For more help, please checkout the "Not seeing your latest playlists?" button in the Backup tab.

For Android, it's best if every single music file has a different name. (For example: you shouldn't have multiple "audio01.mp3" in different folders)

If you do have files with identical names, you might have to use the Path Substitution option to make sure PlaylistSync finds the correct audio files on different devices.

There seems to be a bug in Android that sometimes prevents the creation of playlists with the same name as one that previously existed. The only solution to this (except contacting me and asking me to manually change the name of your backed up playlists) is to clear the Media Storage app. However, this will DELETE ALL YOUR PLAYLISTS. If you have backups on PlaylistSync, you'll be fine as you can restore them afterwards.

• Step 1: Go to "Settings" > "Apps" (> "Apps").
• Step 2: Click the three dots in the top-right corner and choose "Show system apps".
• Step 3: Search for "Media Storage".
• Step 4: Storage > Clear storage.

Now your music and playlists won't show up anywhere. Restart your phone so that it searches for your music. PlaylistSync should now be able to re-create thoses playlists.

A bug introduced in Android 10 makes it impossible for non-system apps like PlaylistSync to edit playlists if your music files are located on an external storage. Google will provide a fix in a future Android update. For now, there are 3 possible workarounds:

• 1. Move your files to internal storage (restart your phone and allow a few minutes for Android to discover the new location of your music library).
• 2. Depending on your phone, it might also be possible to mount the SD card as part of internal storage in the settings after ejecting it.
• 3. Export .m3u playlists from our desktop app (Download it on https://playlistsync.app/) and put these files on your phone storage. Android should auto-import them. Please make sure that the file paths match exactly the paths on your phone with the Path Substitution option. This method requires a PlaylistSync Premium account, but you can try it for free with 1 playlist.

You will probably need it, so that your music player can find your music files.

Try running a free CCleaner Easy Clean.